Nowthe Taiwanese company has remedied that with a new version of the phone. The latest model of the 5-inch Android device drops the Intel chipset for Qualcomm's Snapdragon 400 and gains 4G ZenFone5 has maximum on-the-go stamina, and when it's time to recharge, ASUS BoostMaster technology makes charging incredibly fast: just a five-minute charge, and you can talk for up to two hours! ZenFone 5 introduces AI-powered intelligent charging that maximizes your battery's lifespan and provides total protection. ZenfoneGo 5" 4G (T500) | v4.4 KitKat | 914,96 MB | WW-1111 | Zenfone Go 5" (ZC500TG ~ Z00VD) | v5.0 Lollipop | 1,07 GB | WW-12.1..62 | Zenfone Go 4,5" (ZC451TG ~ Z00SD) | v5.0 Lollipop | 995,63 MB | WW-1267 | Finallyafter being delayed on its supposed arrival, the ASUS ZenFone 4, ZenFone 5, and ZenFone 6 will now be getting its Android Lollipop fix. The update includes improvements, additions, and even some removals. The changes for the new OS update are as follows: Removal of pre-installed apps like battery widget, PhotoFrame widget, Movie Studio, ZenFone5 selalu memberikan performa yang responsif terhadap apapun yang Anda lakukan. Dengan desain yang tipis dan tampilan yang memukau membuatnya terlihat sangat elegan. ZenFone 5 adalah smartphone yang mencintai foto sebanyak yang Anda lakukan! Regular Price Rp 2.999.000 (4GB/64GB) Asusupdates the Zenfone 5 and Zenfone 6 with Android 4.4 KitKat. I have sent one 5 n I update lollipop version on it but after upgrading it having a sim detect simcards and rang. IHave a Asus Zenfone 5 which is a Asus t00F model software version is ASUS_T00F_WW_user__20140516_17063 how to update it to Android Lolipop kGnSZ. Usually, smartphone manufacturers support their devices in terms of software for a few years from their date of release. During this time, users regularly receive updates that add new features to an operating system. To update Android on your ASUS Zenfone 5 4Gb, you need to follow a few simple steps, but before that, prepare for the to check the current Android version on ASUS Zenfone 5 4GbPlease check your current software version before installing updates. If your Android is already up to date, you don’t need to reinstall which Android version you have Open your phone’s settings. Press “About phone”. Find the item “Android version”. This is where the current software version will be indicated. At the beginning of 2021, it is Android 11, but Google is going to release another update to Android 12 phaseEach new version of software contains many new functions, but after installing them, there may be problems in the operation of some smartphones. This happens when users ignore the preparatory updating your ASUS Zenfone 5 4Gb, you need to follow 2 basic requirements make sure the device has at least a 30% charge; reset your device to factory default settings. The first point is clear, but the second requires explanation. Resetting to factory settings means deleting all files from your device's memory. It helps you to avoid errors when installing course, no one wants to lose their personal data, that is why you need to create a backup before resetting Open the settings. Go to the “Accounts and backup” section. Select Google Drive. Back up your data. These steps will help you move your data to cloud storage. You can restore it after upgrading your operating there is not enough space on Google Drive to save all the information, you can create a backup copy using the "Backup & Restore" option. Move the resulting file to another device for example, a computer, and after the updates are installed, return it to your smartphone's creating a backup, you can start resetting your phone to factory settings Open the settings. Go to the “Backup and reset” section. Choose “Factory data reset”. Click “Reset device”. Confirm the operation. Now reboot your smartphone and then go directly to the process of installing the new of updating Android on ASUS Zenfone 5 4GbThere are different ways of updating the Android OS, including both classic and alternative options. We recommend that you consider the upgrade methods in the order that is presented in this updateThis is the easiest and most common way to update your smartphone. The main condition here is to complete the preparatory steps and have an Internet update Android on your phone you need to Open the settings. Press "System" or "About phone". Go to "System update". Click “Update”. If there are updates available, you will be prompted to download the firmware file and click "Install". After that, your device will restart and be ready for further update via settingsThis option is for those cases when your device cannot find an update over the air. To install the latest firmware version, download the installation file from the manufacturer’s official website. After placing the zip file in the device's memory, follow these steps Open your device settings. Go to the System update section. Press the three-dots button, and then click the “Select firmware file” button. Select the folder where the zip filе was saved. Confirm the installation of updates. The further process is the same that was presented earlier in the over-the-air updates. That is, your phone will restart, and after installing the firmware, you will be able to use update via Recovery ModeThis method is similar to the previous one because here you also need to download the firmware file to your phone first, but the rest of the process is very different. To install updates, you need to go to the engineering menu Recovery Mode.First of all, turn off your smartphone and hold down both the Power button and the Volume Up button for a few seconds. If nothing happens, change the combination to the Power button and the Volume Down everything is done correctly, the recovery menu will appear on the screen. Use the Volume keys to navigate, and the Power button to confirm actions. If you want to perform an over-the-air update, select “Reboot system now”. The "Apply update from ADB" option is needed to install the firmware from the internal storage, and "Apply update from SD card" is for installing from the memory card. After selecting the desired option, confirm the operation and wait for the end of the to do after installing updatesWhen the updating is completed, turn on your smartphone and check how stable it works. If everything is fine, you can restore your backed-up the backup was uploaded to Google Drive, all you need is to log into your Google account, and the data will be restored automatically. If the backup file was placed on another device, you need to upload it back to your smartphone. If the backup was not restored automatically, try to operate manually. To do this, open the settings, go to the "System" section and restore the data. 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I have a ZF9 since August 2022 and I connect it to the car and Nothing Ear1 and I have never had this problem. I have had other problems that I have talked about here, but ALWAYS my first option has been to talk directly with the official technical support of my country. And they have solved my doubts or problems. And then I came here to complete the help and help the rest of the your case, you talk about an old car, the bluetooth device is old too? Have you checked that the technical characteristics are compatible between both? Enter the hidden menu for developers and change some hidden options of Android and talk to the technical service, that's why we pay for the service when we buy the phone. From Zenfone 9 16x256Android 13 > Oneplus 9 Pro 12x256 Huawei Mate 10 4x64 Lumia 650 1x16 Lumia 1020 2x32 HTC Mozart 0,5x8 SonyEricsson Satio 0,25x0,13 SonyEricsson K850i SonyEricsson Z300 HTC Touch Nokia 8850 Nokia 8210 Trium MT 040 OneTouch Easy Amena Motorola Amena M3688 Motorola Micro TAC 1Before you start This guide will show you how to update your Asus to the latest software version. Updates give you access to new improvements and fixes bugs on your phone. It is recommended to back up your phone before you start this guide. 2Select Apps 3Select Settings 4Scroll to and select About 5Select System update 6Select Check Update 7Wait for the search to finish 8If your phone is not up to date, select Yes Follow the instructions on the screen. BIOS & FIRMWARE Driver & Tools BIOS & FIRMWARE Firmware ASUS ZenFone 5 ZE620KL software Image： for WW/RU/JP SKU only* Version GB 2020/08/05 For WW Improved Item Android security patchFor JP Improved Item Android security APN listSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Android 10 Beta Version for WW/JP SKU. Welcome to download/install it and combination with kernel source to system will remove all database after the upgrade, please ensure to backup data before upgrade. Version GB 2020/06/19 Notifications update to firmware version before you upgrade to Android 10 Developer is a Beta version, we're welcome all developers to build a better Android 10 user experience you're used to using ZenUI, we suggest keeping your system version in Android version fits ZenFon 5 Android 10 ASOP version. The system will erase your data after the upgrade. Please ensure to backup data before Item Android security system to vanilla Android 10 Google Play System update to SnapDragon Camera, Google Contacts, Google Clock, OEM FM Android 10 Dark "Suggested actions and replies" in notifications’ advanced design changed to Android to Android 10 Wi-Fi QR code sharing/scanning to Android 10 notch Adaptive brightness, Adaptive Batter, Digital Wellbeing in the issue where microphone is not working while 'OK Google' is OIS-functionality in Camera not working as translations for certain parts in the Camera the issue where the screen could unintentionally turns payment by NFC SIM card not working widevine without L1 notification vibration effect Update Steps1. Download the UL pack to internal The system will detect new firmware and enter passwords. 3. After executing the UL pack, the system will reboot When the system reboots, it will into the setup wizard. The system will be upgraded to Android Q after done of the setup wizard. *How to know the device model? Path Settings->About-> Model numberExample ASUS PadFone2**How to know the device software version? Path Settings->About-> software information->Build numberExample upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU/JP SKU only* Version GB 2020/05/28 For WW Improved Item Android security UI display issueFor JP Improved Item Android security UI display issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU/JP only* Version GB 2020/04/21 WW SKU Improved Item Android security Bluetooth audio codec not switched to AAC color differences issue on the left and right sides of setting pageJP SKU Improved Item security BWA network WiMAX APN listSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 Software downgrade to target Image Version Android 9 Pie by using MicroSD card for WW SKU only* Please follow step 6 and ensure to backup data before downgrade. Version Android 10 downgrade to P GB 2020/04/06 Steps of Update 1. Prepare a MicroSD Check software version of your device**3. Only apply to same SKU update, Example WW->WW, CN->CN, TW->TW, ID-> Software update cannot transfer the software Wrong SKU may cause update failure, please update the same SKU version How to manual update firmware please refer to to know the device model? Path Settings->About-> Model numberExample ASUS PadFone2**How to know the device software version? Path Settings->About-> software information->Build numberExample upgrade may cause part of data missing, please backup your important data before system ZenFone 5 ZE620KL software Image： for JP only* Version GB 2020/03/05 Improved Item security patchSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU only* Version GB 2020/02/17 Improved Item Google security Camera QR code scanning Brazail time zone adjusting issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/JP only* Version GB 2019/12/04 For WW Improved Item Google security APN editing SBC BT glitching issue in developer quit setting swiping issue in multiple system stabilityFor JP Improved Item Google security APN editing issue after updating to MR SBC BT glitching issue in developer optionSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU only* Version GB 2019/10/08 Improved Item Google security double-click launching camera WiFi hotspot randomly disconnecting issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WIND SKU only* Version GB 2019/09/17 Improved Item Google security VOTLE functionSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU/JP only* Version GB 2019/09/04 For WWImproved Item Google security speed of ASUS speed of fingerprint unlockFor JPImproved Item Google security speed of fingerprint unlockSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for VIVO SKU only* Version GB 2019/08/08 Improved Item1. Android P upgrade2. Update security patchSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU/JP only* Version GB 2019/07/25 For WWImproved Item July Google security patch navigation bar and home screen overlapping issue Turkey translation issueFor JPImproved Item Google security system performanceSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for TIM SKU only* Version GB 2019/06/26 Improved Item1. Android P upgrade2. Update security patchSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WIND SKU only* Version GB 2019/06/26 Improved Item1. Android P upgrade2. Update security patchSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW only* Version GB 2019/06/24 Improved Item1. Update security patch 2. Fix no HD Graphic option in PUBG3. Fix third party app audio issue*JP sku did not include in this FOTA of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW only* Version GB 2019/05/23 Improved Item1. Update security patch 2. Fix no HD Graphic option in PUBG3. Fix third party app audio issue*RU sku did not include in this FOTA of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for TIM only* Version GB 2019/05/21 Improved Item1. Fix status bar issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL software Image： for WW/RU/BR/JP only* Version GB 2019/03/22 Improved Item1. 2019-MAR Security patch update2. Fix Line photo transfer issue3. Fix notification bar UI issue4. Update and optimize Android SystemSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system 5ZE620KL software Image for WW/RU/BR SKU only Version GB 2019/02/14 Improvement Item： sim card related issueSteps of Update software version of your device** device software and Update SOP From “Manual” Item apply to same SKU update, Example WW->WW, CN->CN, JP> update cannot transfer the software SKU and downgrade the software SKU may cause update failure, please update the same SKU version only.*How to know the device model? Path Settings->About-> Model numberExample ASUS_Z00UD**How to know the device software version? Path Settings->About-> software information->Build number***System upgrade may cause part of data missing, please backup your important data before systemASUS ZenFone 5 ZE620KL Software Image Version： for WW/RU/BR SKU only* Version GB 2019/01/21 Improved Item1. Security patch update2. Fix Line can’t send photo while using WIFI3. Fix auto brightness issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/TW SKU only* Version GB 2018/12/20 Improved Item1. Android P upgrade2. Update security patchSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for TW/WW/BZ SKU only* Version GB 2018/12/19 Improved Item1. Update GMS Update Google security of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/TW/ACBZ/JP SKU only* Version GB 2018/12/19 Improved Item1. Fix status bar issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for TW/WW/RU/BR SKU only* Version GB 2018/09/19 Improved Item1. Improve FET 112 user experience 2. Improve Face recognition user experience3. Fix SIP phone calling issue Steps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for BR/TW/WW/RU SKU only* Version GB 2018/08/17 Improved Item1. Improve NFC security 2. Fix Bouygues WIFI hot spot issue3. Fix ZenMotion issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for TIM only* Version GB 2018/08/08 Improved Item1. Fix reboot issue2. Fix Google backup issue3. Improve ZeniMoji power consumption during video callSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/JP/RU SKU only* Version GB 2018/07/30 Improved Item1. Improve camera Add navigation bar gesture Add splendid new of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/TW/RU SKU only* Version GB 2018/07/13 Improved Item1. TWM 110 and 119 will be placed in normal call on TWM Fix screenshot issue3. Improve Zenimoji power consumption during video of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/RU SKU only* Version GB 2018/06/22 Improved Item1. Fix Miracast can't Fix Line keyboard Add times of face unlock of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： WW/RU/JP for TW/WW/RU/JP SKU only* Version GB 2018/06/20 Improved Item TW/WW/RU1. Fix video recording issue2. Fix charging scheduled issue3. Fix Google lens does not support OISImproved Item JP1. improve camera quality2. improve camera movie quality3. Add scaling functionSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version：WW/ for WW/RU SKU only* Version GB 2018/06/12 Improved Item1. Fix public FEP WI-FI connection issue2. Fix line vedio transmission issue3. Fix Phone Volte issueSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version：WW/ for WW/RU SKU only* Version GB 2018/06/01 Improved Item1. improve camera quality2. fix camera 60fps record failure3. add Zenimji avatarsSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version：WW/RU/ for WW/RU/JP SKU only* Version GB 2018/05/28 Improved Item1. Fix occasionanlly earpiece without sound Fix occasionanlly setting disable Fix incoming call cannot Fix Wifi unable issue.JP SKU5. Fix phone call lag issue.JP SKUSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version：WW/ for WW/JP SKU only* Version GB 2018/05/23 Improved Item1. Enable TWM Volte Fix Wifi unable Privacy setting of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for JP SKU only* Version GB 2018/05/23 Improved Item1. Add dual camera bokeh Add AI related Camera performance Face Unlock performance improvementSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/RU SKU only* Version GB 2018/05/02 Improved Item1. Fix rare camera error Fix phone icon missed calls could not correctly record Fix Facebook twin apps login of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW SKU only* Version GB 2018/04/25 Improved Item1. Fix TWM phone call issue2. Improve camera Improve FOTA of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system ZenFone 5 ZE620KL Software Image Version： for WW/RU SKU only* Version GB 2018/04/13 Improved Item1. Add dual camera bokeh Add AI related Camera performance Face Unlock performance improvementSteps of Update 1. Check software version of your device**2. Download device software and Update SOP From “Manual” Item3. Only apply to same SKU update, Example WW->WW, CN->CN, TW-> Software update cannot transfer the software SKU and downgrade the software Wrong SKU may cause update failure, please update the same SKU version only. **How to know the device model? Path Settings->About-> Model number Example ASUS PadFone2 **How to know the device software version? Path Settings->About-> software information->Build number Example upgrade may cause part of data missing, please buckup your important data before system upgrading. See All Downloads Hi myjiomobail What's your phone’s model and firmware version Settings > About phone> Build number Sorry, we're afraid we may need information on your problem. Could you describe more clearly? Thank you!

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